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Here are some ways to value your team and improve employee retention in your salon and spa.
While the topics of quiet quitting and the Great Resignation are hitting headlines constantly, how much are you showing your team the love they need? Employee retention is essential for any business, especially in the salon and spa industry where the success of the business is highly dependent on the skills and dedication of the staff. Improving staff morale can lead to a more stable and productive work environment, which in turn can lead to increased customer satisfaction and ultimately, a more profitable business.
Reward hard work
Showing appreciation for your staff and stylists’ hard work will not only make them feel valued but also help to boost morale and motivation. Consider implementing a recognition program, where employees can be nominated by their peers for going above and beyond in their job. Highlight and showcase your stylists and their creativity on your salon’s social media pages.
Invest in development
Providing opportunities for professional development is a great way to show your team that you value their growth and development. This can include in-house training, paying for industry courses, or encouraging employees to attend conferences and workshops.
Offer competitive compensation
There’s a big conversation in the media right now around a living wage. Attracting and retaining top talent requires offering competitive compensation, including a fair salary and benefits package. An employee who feels they are being compensated fairly is more likely to feel valued and motivated to stay with the company.
Foster a positive workspace
A positive work environment where employees feel respected, supported, and included is essential for employee retention. Encourage open communication, collaboration, and teamwork to promote a sense of community within your salon or spa. Consider both your physical space and the vibe, or mental space, of your salon.
Provide room for growth
Employees want to feel that there is room for them to grow and advance within the company. By providing opportunities for advancement and promoting from within, you can show your team that you value their contributions and believe in their potential.
Encourage work-life balance
Balancing the demands of work and personal life is a key concern for many employees. Encourage employees to take the time they need to recharge, whether that’s through flexible work arrangements, PTO policies, or other accommodations.
Listen to feedback
Employee retention also means that they feel heard, understood and respected. Regularly check-in with your team to get their feedback on their job satisfaction and address any issues that may arise.
Show the love
Showing your team that you care about them as individuals not just employees goes a long way. Consider a casual lunch, a birthday cake or small gifts, to make them feel they are valued and appreciated.
Giving your team a boost in your salon or spa requires a combination of efforts, mainly focusing on demonstrating your value as an employers and keeping the team’s morale up. By implementing these strategies, you can create a more positive and productive work environment that benefits both the employees and the business. Keep your staff with your salon long-term by giving them reasons to stay.
Sources:
https://strategies.com/controlling-salon-spa-employee-turnover
https://behindthechair.com/articles/salon-owners-are-you-aware-of-this-huge-tax-credit/
https://www.salontoday.com/1080494/a-frank-conversation-on-employee-retention-in-todays-workplace
